An OS reload is when the computer is completely wiped and returned to factory standard settings.

This is necessary when a PC or laptop is no longer functioning as it should and a regular Health-Check has been unable to rectify the problem.

Antivirus and malware infections are a common reason for requiring an OS Reload. In some cases we can back-up any important files first but this is not always possible.

An OS Reload takes place in the workshop. Contact alphatech to arrange this.