VoIPWhy choose VoIP?
VoIP is being adopted across the board, from the SoHo and residential user through to large corporates. Many believe the verriding reason for the increased demand for VoIP is the availability of free on-net calls. However in truth VoIP provides much more than just savings on call costs. By using VoIP as a primary communication system businesses can minimise the amount
of upfront capital investment required, benefit from a scalable and flexible system which can accommodate future growth, improve employee productivity by efficiently managing the flow of incoming calls and achieve greater operational efficiency by reducing the time and costs associated with managing a traditional phone system.
VoIP Enrich
As a hosted Centrex service, VoIP Enrich provides key business functionality to multiple users. In addition to the features of our
VoIP Express solution, VoIP Enrich provides:
Call recording by extension, hunt group or call queue for complete
information security
Hunt groups that enable you to ensure your callers are handled effectively
by the correct department
Auto attendant and time based routing to effectively manage the flow of
incoming calls
Call queuing to ensure that customers are retained
Extension level dialling to direct calls efficiently
Music on-hold
By using suitable Internet connectivity such as broadband or a
leased line, VoIP Enrich negates the need for multiple PSTN or ISDN
telephone lines, providing you with a flexible and cost effective
solution.
Key Features
Key Benefits
