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Support ContractsSupport Contracts

When something goes wrong with your I.T, do you get it fixed quickly, easily and efficiently?

Alphatech’s core strength lies with maintenance and repair of computers. We understand that as a business tool, or simply as a home entertainment system, computers require as much care as anything else mechanical in our daily lives.

Our understanding also recognises the constant changing developments that make a system, whether this is a stand alone PC, or an entire business network.

Alphatech offers a service that is based on your requirements and as we are aware of financial internment, and as such work with you to reduce any unnecessary costs. Our I.T. Support Contract will be tailored around your requirements

Whats included:-

  • Telephone and Email Support
  • Remote Access/ Live Support
  • Call Outs - Free Of Charge
  • Computer Cleaning
  • PC Health Check
  • Collect and Return Hardware Policy
  • Consultancy - new hardware/software
  • Sage Discount - with free installation (includes new products & cover)
  • Sage Discount on Training and Stationery
  • Discount on Data Recovery
  • Discounted Labour Charges

Optional Extras

  • Onsite Labour 1hr, 2hrs, 3hrs or unlimited
  • Out of hours support