An OS reload is when the computer is completely wiped and returned to factory standard settings.
This is necessary when a PC or laptop is no longer functioning as it should and a regular Health-Check has been unable to rectify the problem.
Antivirus and malware infections are a common reason for requiring an OS Reload. In some cases we can back-up any important files first but this is not always possible.
An OS Reload takes place in the workshop. Contact alphatech to arrange this.
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